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BrandSource Consults Bekins About Appliance Repair Service Standards

Experts Consult Bekins For Appliance Repair Service Standards

We are not the only ones who think Bekins sets the standard for Appliance Repair Service. BrandSource, one of the nation’s largest buying groups, has created a Service Committee to help ensure profitability for servicing dealers.

Bekins President Scott Bekins is a member of the committee and was quoted in recent issues of Twice Magazine and Dealerscope about the challenges facing independent servicing dealers.

“Customers assume there is an ‘appliance god’ looking over them, and that is far from the truth,” Bekins said. “Unlike the auto industry, where dealer service is mandatory, most appliances are sold today through non-servicing retailers, and those that still perform their own repairs are disappearing. The industry needs to recognize that service is how you build your brand, and our brand is everything.”

The committee consists of specially-selected servicing members who will work with manufacturers and fellow members to develop a profitable service model, beginning with pooling the best practices from the committee member’s own proven, sustainable business models.

Areas of focus by the new Service Committee will include:

  • enhancing operational efficiencies to lower costs;
  • receiving fair compensation for OEM warranty repairs;
  • attracting, training and retaining talented servicers; and
  • creating consumer awareness.

how bekins sets the standard for Appliance Repair service

Bekins Named A Michigan’s Economic Bright Spot

Bekins wins Michigan Economic Bright Spot Award

Corp! Magazine named Bekins a 2019 Michigan’s Economic Bright Spot award winner.

Corp! honored nearly 70 small, medium and large companies across Michigan for thriving with economic growth, expansion and hiring Michigan’s brightest talent.

We would like to thank everyone who has helped us grow and thrive over the years. We started in the home of Harvey and Barbara Bekins back in 1975, but your support has helped us serve in three locations across West Michigan and earn 21 national and international honors.

speaking of michigan’s brightest talent…

We earn praise thanks to our amazing team. Do you, or someone you know, want to work for a company who truly values and extensively trains its employees?

As this award shows, we are always growing! Visit the careers page on our website. If you don’t see an opening you are looking for, submit a general application. If you are amazing, then we are hiring.

Appliance Installation at Bekins

A Bigger, Better Bekins Is Coming

Bekins Warehouse and Service Center Expansion

We are busy at Bekins installing appliances and electronics across West Michigan as people get ready to move into their new homes. In addition, we are doing a little remodeling of our own.

Grand Rapids

With Classic Stereo now closed, we have demolished the showroom space to make room for more appliances in our Bekins Grand Rapids showroom.

Bekins Grand Rapids Showroom expansion

Grand haven

In Grand Haven, we are remodeling our speaker room. We are looking to give customers more ideas and inspiration for enjoying electronics in their home. We have finished demolishing the old setup, and we have started remodeling the space.

Bekins Grand Haven Showroom Remodel

coopersville warehouse and service center

Finally, phase one of our expansion in Coopersville is complete. We doubled our warehouse space and added more loading docks. These additions will not only help us serve more customers as we continue to grow, but also serve everyone more efficiently.

Bekins Warehouse and Service Center Before Expansion
Bekins Warehouse and Service Center Expansion
Bekins Warehouse and Service Center before expansion
Bekins Warehouse and Service Center expansion
Bekins Warehouse and Service Center before expansion
Bekins Warehouse and Service Center expansion

Phase two of our expansion in the Warehouse and Service Center will involve interior remodeling to create more office space for employees.

Bekins Employees Support Walk For Good Food

Bekins employees support Walk For Good Food

We hire people who love to Be Kind, even outside of our normal work hours. For example, some of our employees joined their family and friends for a good cause in Grand Rapids last weekend.

They participated in the Walk For Good Food. The goal of the walk is to fund 14 non-profit organizations that address issues of food access and poverty.

Click here to learn more about the walk and how you can still donate.

Bekins Supports Nana’s Run To Help Fight ALS

Bekins helps sponsor Nana's Run for ALS

Our employees like to help people and that extends beyond our appliance and electronic services. Bekins helped sponsor the sixth annual Nana’s Run in Grand Rapids, and some of our employees participated in the event with their family and friends.

The 5K run/walk benefits the ALS Association of Michigan Chapter and the ALS Clinic at Mercy Health Neurosciences in Grand Rapids.

Click here to learn more about the event and how you can still donate to the cause.