The appliance industry’s secret and how Bekins rises above

Induction Cooktop Service Call Recreate for Blog

At Bekins, we choose to hold ourselves to the highest standards. However, not everyone has to live up to those same expectations.

We find customers assume the company who sells appliances has to install them. They also assume the company that sold it to them will have to repair it when needed. Finally, they assume the appliance installers and repair technicians need a license to perform their job.

Unfortunately, none of that is true.

Appliance companies are only held to whatever standard they put on themselves. Essentially, anyone can claim to be an appliance installation and repair technician. Don’t believe us, check out the video from Target 8 at WOOD TV.

One appliance manufacturer chose to use a satellite dish company to repair their recalled appliances. As you can imagine, some people experienced terrible customer service. Some of the technicians even did more damage than good. Finally, Target 8 reported that same appliance company authorized a convicted criminal to enter their customers’ homes. Target 8 reported the technician took money, but did not do any work.

HOW WE RISE ABOVE

We hire full-time Bekins installers and repair technicians. They wear a Bekins uniform and drive a Bekins truck. We stand behind our fully-trained appliance installers and repair technicians before we let them into your home. Not only do they learn from our experienced and trained staff, we also send them to manufacturer training to get certified by the brands we carry.

Our training helps you as well. Jenn-Air quite often offers an extra year of limited warranty coverage to customers that use a certified installer. The company trusts Bekins because they know we will install it correctly.

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The Best Grills – Durability And Performance Matters

Best grills - durability and performance

THE BEST GRILLS PROVIDE THE BEST VALUE

We talk about the importance of value instead of price. You should think about how long a product will last. The best grills serve as a perfect example.

The price tags on our grills can shock some new customers. However, take a look at the curb on junk day. If you buy a cheap grill, be prepared for:

  • taking a whole day to assemble it
  • hot spots
  • poor performance in the winter
  • and junking it after only a few years

The grills we provide at Bekins perform well, last a long time, cook well in the winter and come with warranties on the most important parts.

So we ask you, which grill truly provides more value?

SEE THE BEST GRILLS IN OUR SHOWROOM