The Forgotten Question: Who Will Repair Your Appliance?

Bekins Appliance Repair

Imagine having your refrigerator quit working during the hottest days of the year. With your food melting away, you make an appliance repair call to the company that sold it to you. Seven weeks later, they still give you the run around.

It happened to a local woman last summer. She ditched the other company, called Bekins and we resolved the issue for her quickly. She thanked us on Facebook and told us the whole story.

When you buy any products, we recommend you ask “Who is going to fix it when it needs repair?”

You might be surprised by the answer.

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APPLIANCE REPAIR standards

Many customers think that appliance repair works like the auto industry. They think the company who sold them the appliance has to fix it when it breaks and they will send a licensed professional to perform the repair. That is not always the case.

You do not need a license to install or repair appliances. Even worse, many brands do not hold the seller accountable for fixing appliances when they break.

Each company sets its own standards.

Some contract it out to a third-party company. Other companies give you a 1-800 number for the manufacturer in some other state. Neither option meets our standards at Bekins.

APPLIANCE REPAIR WITH BEKINS

We want our customers to be thrilled with their purchase, so we provide a full-service experience. We staff fully-trained and experienced Appliance Repair Technicians who are supported by a wonderful team of customer service professionals.

When you call Bekins to repair your refrigerator, you talk to a caring and knowledgeable local service scheduler. We send a local technician to your home as soon as we can. That technician arrives in a Bekins vehicle, wears a Bekins uniform, treats you and your home with the utmost respect, plus he has been trained by many of the manufacturers in the market.

If you have a warranty, we have a local professional that works with the manufacturers on your behalf.

We set the highest standards for ourselves because we want our customers to be thrilled with their purchase.

JENN-AIR’S COMMITMENT TO SERVICE

Companies like Jenn-Air care about your customer experience as well. They train our staff how to properly install their appliances, how to repair them, plus they give us any parts and support we need. Often times, Jenn-Air will even give customers an extra year of limited warranty coverage on appliances installed by a Bekins certified professional.

Bekins Appliance Repair

DISCOVER INDUCTION COOKING

Wolf induction cooking at Bekins

People have used gas and electric cooktops for decades. However, we find many people have not truly experienced the benefits of induction cooking. Visit our showroom to test the very best induction, gas and electric cooktops from brands like Wolf to see which is best for you.

COMPARE INDUCTION COOKING TO GAS AND ELECTRIC

An induction cooktop features many of the benefits found in gas or electric.

  • Like gas, induction cooking responds quickly to temperature change. It heats up quickly and drops to a simmer almost immediately.
  • Like the electric cooktop, you can clean messes with ease and lay the cooktop flush into your countertop. It will act as counter space when you don’t need it for cooking.
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Induction also provides more safety features.

  • Unlike gas or electric, the “burner” only heats when a magnetic pan covers most or all of the surface area. If you turn on the cooktop but do not cover the “burner” with a pan, then the surface will not heat up.
  • Unlike gas or electric, you can put your hand on the “burner” moments after you take the pan off, and not burn your hand. It will feel warm but not scalding hot. The induction only heats the pan, so the surface only receives heat from the pan. If you leave the pan on the surface long enough, the surface will heat up.

HOW INDUCTION COOKING WORKS

Induction essentially uses a magnetic charge to heat your pan, so it only works with certain pans. What is the best way to test your pan? See if a magnet sticks. If it sticks, your pan contains the right material to activate the induction.

The magnetic charge can also create a little bit of a buzz sound in the kitchen, which is something you would want to hear in our showroom before buying.

EXPERIENCE IT TO understand IT

Pro Style Appliances Induction Showroom Test People's Choice