Coopersville, MI

Parts Inventory Specialist – Coopersville

Summary:

The new Parts Inventory Specialist team member will be experienced in handling a wide range of administrative tasks and will be a highly resourceful team player, comfortable working in a fast-paced environment.  The Parts Inventory Specialist will have excellent problem-solving skills, enjoy working with tracking spreadsheets, and be comfortable talking with vendors regarding payment.  The Warranty Billing person will excel in a company that provides exceptional customer service through holding employees to a high level of performance and accountability.  It is Bekins’ goal to provide a stable work environment focused on developing the healthy lives of our employees.

Responsibilities:

  • Be an expert in our company’s point of sales computer system
  • Complete a variety of parts inventory related tasks: resolve parts-related customer complaints, communicate with customers, order and manage parts inventory, maintain accurate inventory levels, research parts and part-related questions, track and monitor shipping and receiving of parts, complete damage reports
  • Work closely with Service Technicians and Administrative Staff in the Service Department
  • Perform customer service duties at the receptionist desk – answer phones, greet customers
  • Type reports and emails, search invoices, count inventory, review service tickets, complete open/close duties, process transfers, sort and file paperwork, and attend staff meetings
  • Handle matters efficiently and proactively, follow-through on projects to successful completion
  • Learn and follow company policies and procedures
  • Be organized, efficient, professional and friendly

Qualifications:

  • Experience in parts and/or inventory, preferred
  • Proficient in Microsoft Office, including Outlook, Word and Excel
  • Able to navigate detailed and complex computer software programs with ease
  • Superior judgement, analytical and reasoning skills
  • Excellent customer service skills
  • Extremely detail-oriented personality; professional
  • Stable employment history
  • A friendly personality with a desire to help our internal and external customers
  • Able to communicate clearly, appropriately, and concisely in verbal and written formats
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