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Coopersville, MI

Billing/Budgeting Specialist


The new Billing/Budgeting Specialist team member will be experienced in handling a wide range of administrative tasks and will be a highly resourceful team player, comfortable working in a fast-paced environment.  The Billing/Budgeting Specialist will have excellent problem-solving skills, enjoy working with tracking spreadsheets, and be comfortable talking with customers or vendors regarding payment.  The Billing/Budgeting Specialist will excel in a company that provides exceptional customer service through holding employees to a high level of performance and accountability.  It is Bekins’ goal to provide a stable work environment focused on developing the healthy lives of our employees.


  • Be an expert in our company’s point of sales computer system
  • Complete a variety of billing tasks: review time and material for completeness of a project for billing, respond to group emails, keep billing policy information updated, ensure installation projects are billed appropriately
  • Create customer budgets and update and report on the budgets
  • Perform customer service duties at the receptionist desk – answer phones, greet customers
  • Type reports and emails, search invoices, count inventory, review service tickets, complete open/close duties, process transfers, sort and file paperwork, budget creation and tracking, expense auditing, and attend staff meetings
  • Handle matters efficiently and proactively, follow-through on projects to successful completion
  • Learn and follow company policies and procedures
  • Be organized, efficient, professional and friendly


  • Experience in billing or accounting, preferred
  • Proficient in Microsoft Office, including Outlook, Word and Excel
  • Able to navigate detailed and complex computer software programs with ease
  • Superior judgement, analytical and reasoning skills
  • Excellent customer service skills
  • Extremely detail-oriented personality; professional
  • Stable employment history
  • A friendly personality with a desire to help our internal and external customers
  • Able to communicate clearly, appropriately, and concisely in verbal and written formats
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