Family. Integrity. Service.
In October of 1975, Harvey Bekins used his 27 years of appliance repair experience to found his own repair business: Bekins Appliance Service.
He operated it from his home and around a few simple principles:
- excellent service
In a few short years, the repair business flourished enough for Harvey to open a full appliance retail store. With a focus on customer service and investing in our local community, Bekins continued to grow. Now under the ownership of Harvey’s son, Scott Bekins, the company earns international acclaim.
October 8th, 1975 – Harvey and Barbara Bekins open Bekins Appliance Service from their home on their son Scott’s 8th birthday. Repair service includes all major appliances. Harvey spent the last 27 years fixing appliances for Cook’s Appliance.
November 1, 1982 – Bekins Appliance opens a retail store at 735 Washington Avenue in downtown Grand Haven.
April 19, 1986 – A Grand Reopening welcomes the community to experience Bekins new expansion, the first of many additions and remodels. The shop closes for a group photo of Bekins supporters.
July 1988 – Scott Bekins takes over operations of Bekins Appliance.
March 1989 – Barb, Harvey and the rest of the Bekins family celebrate Bekins Appliance’s 7th anniversary. Scott Bekins gets local publicity for attending a week-long management seminar by Whirlpool.
September 1989 – Bekins adds electronics to its offerings. It starts with Hitachi, Sharp, Zenith and Kenwood brands. The products included televisions, VCRs, stereo systems and camcorders.
March 1991 – Bekins installs its first “TV wall” in the showroom.
April 1991 – In response to popular demand for car stereo installation, Bekins Appliance converts a portion of its space into a car stereo installation garage, offering a wide range of car stereo electronics and installation services.
1993 – Bekins Appliance joins the Custom Electronics Design & Installation Association (CEDIA). Bekins stops selling car stereos but uses the space and installers to enter the emerging Custom Home Electronics business. CEDIA has since recognized Bekins with more than a dozen international awards.
1995 – Bekins wins an “Innovative Showroom” award from the North American Retail Dealers of America (NARDA). The award recognizes Bekins for its groundbreaking “live” display of appliances. You can still test out almost all of the appliances in any Bekins showrooms today.
1996 – Barb and Harvey Bekins along with their 13 grandchildren celebrate Bekins 21st anniversary with a community celebration.
March 1997 – Bekins receives a visit from the President of Yamaha.
1999 – Scott Bekins purchases Bekins Appliance from Harvey and Barbara Bekins.
May 1999 – Bekins receives local publicity for its expertise in state-of-the-art high definition television technology.
October 2000 – Bekins receives national recognition in Audio Video Interiors. The magazine highlights Bekins work with a custom hidden media room, home theater and automated home.
September 2003 – Audio Video Interiors features Bekins again, highlighting a custom Home Theater.
2004 – Customer service guru John Bolger cites an encounter with Bekins Appliance in his nationally published book, “I Wish Someone Would Have Told Me”, as an example of great service.
2005 – Bekins celebrates 30 years of service with a staff of 30 employees.
2007 – Bekins receives its first CEDIA award: SILVER Best Technical Design for Hidden Installation.
2008 – Bekins receives CEDIA’s GOLD Best Technical Design for Large Home Theater.
2011 – Lutron names Bekins a Bronze Award winner for Best Retrofit Project.
October 2011 – Bekins Appliance dominates CEDIA’s annual awards by winning:
April 2012 – The company updates its branding, including a new logo.
May 2012 – Leading Custom Electronics association CEPro ranks Bekins #58 in the US and #1 in Michigan. CE Pro continues to rank Bekins #1 in the state of Michigan and within the top 60 nationally each year.
August 2012 – Bekins completes the last of more than 18 remodels and additions to its Grand Haven store. The interior and exterior receive an extensive makeover. The addition covers the last available space.
October 2012 – Bekins wins a silver CEDIA award for “Best Technical Design for Integrated Home”.
October 2012 – Bekins wins “Most Extreme Makeover” at the Crestron Integration Awards.
December 5, 2012 – Bekins expands its retail presence by opening a state-of-the-art showroom in Grand Rapids featuring the very best products in displays which mirror a real home environment.
2013 – Bekins opens another showroom in Grand Rapids, Builders Appliance, allowing customers to see popular brands grouped together at “builder pricing.”
May 2014 – CE Pro ranks Bekins #38 in the U.S. and once again #1 in the state of Michigan. The leading Custom Electronics publication continues to rank Bekins #1 in Michigan and among the top 50 nationally each year.
March 2015 – Bekins moves its warehouse and operations facility to a new, state-of-the-art location in Coopersville. The 38,000 square feet are built to make Bekins more efficient and helps the company recycle more 90 percent of all waste.
2015 – Bekins celebrates its 40 year anniversary with almost 100 employees.
June 2015 – Founder Harvey Bekins retires on his 81st birthday. Many customers attend a community open house to congratulate Harvey for his 40 years with Bekins and 67 total years of serving the community.
October 2015 – Scott Bekins revives West Michigan’s much-loved Classic Stereo brand. The new Classic Stereo showroom connects to the Bekins Grand Rapids showroom on 28th Street. Classic Stereo features:
- extensive acoustic engineering
- electronic integration
- two Dolby Atmos capable surround sound rooms
- a 7.4.4 JBL Synthesis Certified theater, complete with automated lighting, universal remotes, leather and wood furnishings
To learn more about Classic Stereo, click here.
2018 – Bekins wins Retailer of the Year with the Coopersville Chamber of Commerce.
2018 – Bekins breaks ground on 30,000 square feet of expansion to the Coopersville Service Center and Warehouse. The expansion will nearly double the size of the building, will make Bekins more efficient, accommodate the company’s growing staff and leave room for more growth within the company.