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PEOPLE’S CHOICE WINNERS AGAIN: THANK YOU WEST MICHIGAN!

People's Choice Award Winner 2018

We treasure our long history of national and international honors. However, the awards we receive from our customers really make us feel appreciated. We are proud to announce our People’s Choice award for Best Appliances.

PEOPLE’S CHOICE VOTING

The Grand Haven Tribune poll collected a total of 86,052 votes from 5,951 people this year. The poll celebrates it’s 15th year, and Bekins has won the appliance honor all 15 times.

HOW DO WE DO IT?

We view ourselves as a service company that sells, installs and repairs both appliances and electronics. We exist to be the best, challenging industry norms to do what is right and make a positive difference in the lives of our employees, their families, our customers and the community.

THE BEKINS WAY

  • We strive for excellence in all that we do.
  • We hold each other and ourselves accountable to our high standards.
  • We continually improve.
  • We work as a team, sacrificing personal gain for the success of everyone.
  • We are kind, helping others in the community.
  • We build healthy lives.
  • We constantly train and learn to know more.
  • We communicate early, honestly, clearly and completely.
  • We consistently follow Bekins’ written expectations.
  • We work with purpose and a sense of urgency.
Service Department People's Choice
Pro Style Appliances Induction Showroom Test People's Choice

HOW WE SUCCEED IN A VERY COMPETITIVE INDUSTRY

  • An Amazing Team – We hire kind and accountable people who share our passion for excellence. We insist on a healthy work schedule with great training and benefits for a sustainable and rewarding career.
  • Extraordinary Customer Service – We set clear expectations and do more than expected (under promise and over deliver). We are professional, consistent, reliable, knowledgeable, responsive and extremely polite. We find solutions, give options, show up on time, follow through, keep our promises, and we care!
  • Ambiance – We pay close attention to the details of design, cleanliness, organization and appearance of our facilities, vehicles and people.

OUR GOAL IS TO MAKE OUR CUSTOMERS SAY “WOW”

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about Jeff Johnson

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